Effective Date: June 18, 2025
At RebuildDetroit.com, we are committed to transparency and clarity regarding our refund practices. Please
read the following policy carefully before making any purchases on our platform.
- Non-Refundable Items
The following services are non-refundable under any circumstances:
- Property Listings
- Sponsored Posts
- Premium Profile Add-Ons
- Membership Fees
- Marketing Services
Marketing services that have not been activated within the first 14 days of sign-up are eligible for a full refund
upon request.
After 14 days – which is the average delivery start time for marketing services – the order is considered
confirmed, and no refunds will be issued. - Membership Plans
All membership plans, including 3-month, 6-month, and 12-month options, must be paid in full at the time of
purchase.
Memberships are non-refundable, but members may cancel their subscriptions at any time. Cancellation
stops future renewals but does not result in a refund of any previously paid balance. - Cancellation Policy
Users can cancel their membership at any time through their account dashboard or by contacting support.
Cancellations are effective at the end of the current billing cycle. - Questions
If you have any questions or believe your case qualifies for a refund under this policy, please contact us at:
Email: support@rebuilddetroit.com