It is the first hard freeze of the winter in Utica. One van won't start, another has had a grinding noise for two weeks that nobody wrote down, and the third has plates you forgot to renew. The calendar is full and you are on hold with a repair shop, asking how soon they can look at it.
With fleet management in place, every vehicle has a file with mileage, service history, the next oil change, tires, plates and insurance dates. Drivers run a short inspection, problems get logged the day they show up, and service gets booked on slow days instead of in the middle of a rush.
Breakdowns turn into appointments. You know what each vehicle costs to run, when it makes sense to replace it and which driver is hard on brakes. Winter stops being the season you dread for the trucks.