It is early on a weekday in Oakland County and your newest supervisor is sitting in their car before the shift. A team member has been late again, everyone knows it, and they are trying to figure out how to bring it up with someone who was their peer a month ago.
Manager training gives them words and a method for that exact moment. They learn how to give clear feedback, run a short one-on-one, delegate without hovering and handle the conversations that used to keep them up at night.
The late arrivals get addressed calmly, and the team notices it was fair. Your supervisor stops bringing you every problem, and you start trusting them with the bigger ones.