It is the quiet stretch right after the holidays in Metro Detroit. The calendar has holes, your team is cleaning up and catching up, and in your software sits a long list of past patients, old estimates and inquiries that nobody ever returned.
An outbound calling team works that list for you. They call each person with a real reason, a checkup, a reminder or an estimate that is still open, and they book the ones who are ready while noting the ones who are not.
The slow weeks fill in with appointments from people who already know your name. Your list gets cleaner as you go, wrong numbers and people who moved away come off, and you know exactly who wants to hear from you next season.