It is Friday evening at your dental practice in Metro Detroit, long after the last patient left. You are at the front desk computer sorting through a schedule full of holes next week, a recall list nobody worked and a staff conflict you were hoping would sort itself out.
Practice coaching gives you a partner for the business side. Together you set up a schedule template, clear roles for your team, a weekly meeting that actually solves problems and a few numbers you watch every month.
Your Fridays start ending at a normal hour. The team knows who owns what, the schedule fills the way you designed it, and your energy goes to the patients in the chair instead of the chaos around them.