A woman calls your office in Metro Detroit on a quiet afternoon. She uses a screen reader, and she tried several times to book through your site before giving up. She is polite about it, but you realize that every person like her who did not call simply went somewhere else.
An accessibility review shows exactly what she ran into: buttons with no labels, a form that traps the keyboard, text too faint to read and images with no descriptions. We fix the code itself, page by page, and test it with the same tools people use every day.
The site works for more people, including older customers, people on bright phone screens and people who never mention a disability. You have a record of the work, a statement on the site and a plan to keep new pages accessible.