Troy, Oakland County
Utilities in Troy
DTE Energy for electricity and Consumers Energy for natural gas, from the state's service maps, and the Troy water office. Save these numbers before move-in day.
- From the state's service maps
- Outage and gas leak lines
- Each town's water office
Who to call
Who serves Troy
Electric and gas shares are the part of Troy's land inside each company's territory on the state's maps. Where two companies each cover most of the town, the address decides: enter it on the company's start-service page.
| Electricity | Company DTE Energy. Covers all of Troy. | What to know Main line 800-477-4747, dteenergy.com |
| Natural gas | Company Consumers Energy. Covers all of Troy. | What to know Main line 800-477-5050, consumersenergy.com |
| Water and sewer | Company Troy City Hall, 500 W. Big Beaver Rd, (248) 524-3300 | What to know Water is billed by the town: ask it to open or move your account. Many towns buy their water from the Great Lakes Water Authority; some homes in rural townships use private wells. |
| Complaints | Company Michigan Public Service Commission, 1-800-292-9555 | What to know For gas and electric problems the utility has not fixed. |
Moving day plan
How to set up utilities when you move to Troy
-
1
Two to three weeks out: electric
Start or transfer service with DTE Energy using your new address and move-in date.
-
2
Two to three weeks out: gas
Start gas service with Consumers Energy. If two companies cover your town, the company's start-service page tells you which one serves the address.
-
3
Two weeks out: water and trash
Call the city or township to open a water account and ask about trash and recycling days.
-
4
Two weeks out: internet
Compare the cable, fiber and wireless providers that serve the exact address and book installation.
-
5
Move-in day: read the meters
Photograph the electric, gas and water meters so the first bill starts at the right reading.
-
6
First week: check the systems
Test the furnace, water heater, sump pump and electric panel, and book a pro for anything that looks off.
Emergencies
Utility emergency lines
- Smell gas (Consumers Energy): leave the building right away, call 911 from outside, then the 24-hour gas leak line at 800-477-5050.
- Power out or a line down (DTE Energy): call (800) 477-4747. Stay at least 25 feet from downed lines and anything touching them.
- Water main break or sewer backup: call your city or township water department (Detroit: the Detroit Water and Sewerage Department, 313-267-8000).
- Before you dig: call 811 so MISS DIG can have underground lines marked.
Lower your bills
Cut utility costs in an older home
The typical home in Troy was built around 1977, and 11% of homes went up before 1960 (Census ACS 2020-2024), long before modern insulation and air sealing. A home energy audit shows where heat escapes; attic insulation, air sealing and a smart thermostat are the usual first fixes.
If a bill is hard to pay, DTE Energy and Consumers Energy list payment plans and assistance on their sites, and dialing 211 reaches Michigan 211 for local help.
Local pros
Plumbers, electricians and HVAC pros in Troy
Water heaters
Repair or replace a tank or tankless water heater.
Compare plumbersSump pumps
Keep the basement dry through spring storms.
Compare plumbersPanel upgrades
More capacity for modern appliances and EV chargers.
Compare electriciansFurnaces and AC
Installation, replacement and tune-ups.
Compare HVAC prosUtilities in nearby towns
- Auburn HillsDTE Energy electric, Consumers Energy gas
- WarrenDTE Energy electric, Consumers Energy gas
- Shelby TownshipDTE Energy electric, Consumers Energy and SEMCO Energy Gas gas
- Rochester HillsDTE Energy electric, Consumers Energy gas
- Royal OakDTE Energy electric, Consumers Energy gas
- BirminghamDTE Energy electric, Consumers Energy gas
- Madison HeightsDTE Energy electric, Consumers Energy gas
- ClawsonDTE Energy electric, Consumers Energy gas
- Bloomfield TownshipDTE Energy electric, Consumers Energy gas
- Sterling HeightsDTE Energy electric, Consumers Energy gas
Questions about utilities in Troy
4 questions
Who provides electricity in Troy?
Who provides natural gas in Troy?
Who do I call for water in Troy?
What county is Troy in?
Need a plumber, electrician or HVAC pro in Troy?
Tell us what the house needs and we route your request to local pros.
Sources
- Michigan Public Service Commission, Electric and Natural Gas Utility Service Areas
- U.S. Census Bureau TIGER/Line town outlines, 2024
- DTE Energy: start, stop or move service
- Consumers Energy
- SEMCO Energy Gas: gas leaks and emergencies
- Michigan Public Service Commission: file a complaint
- Troy City Hall
Updated October 2026. Rules and procedures change; confirm with the responsible office before a decision.